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Warranty and Replacements

How long is the normal warranty for NoCry power tools?

Each NoCry electric product is warranted to be free of defects in material and workmanship for the period of ONE year from the date of original purchase. Warranty does not cover normal wear and tear, abuse, altered products, modifications, and produc

How long is the normal warranty for NoCry non-electrical products?

Each NoCry non-electric product is warranted to be free of defects in material and workmanship for as long as the consumer owns the product. Warranty does not cover normal wear and tear, environmental factors, accidental damage, or misuse. At NoCry’s

How do I register my NoCry product for warranty?

Got your new NoCry product? Great! Registering for warranty is quick and easy!. Inside the package, you'll find a warranty card with a QR code. Simply scan the QR code with your phone's camera to start the registration process. You can also click thi

What makes me eligible for a replacement?

If you are experiencing one of the following concerns, we would be happy to send you a replacement. Let us know via [email protected] and send us your order ID and shipping address!. 1. Product received is defective (e.g. arrived broken right off the

How do I file a warranty claim for my electrical product?

Our customer service team would be glad to verify your warranty coverage! Please download any of the warranty forms below and complete all the needed information. Once done, please send us an email at [email protected], and attach your completed form.

Do you offer repair under your warranty policy?

As our company is located in Estonia, we do not have any repair services in the US at this point. However, if something happened to your product, send us a message at [email protected], and we'll help you out!

I ordered wrong size/model. How can I exchange?

Please send us a message at [email protected] and we will assist you further. Don't forget to include your order ID in the message.