We strive to make your experience as seamless and hassle-free as possible. That’s why we have a no-strings-attached policy for defective items or products that don’t meet your expectations, as long as they are within the warranty period. Here’s how i
It takes 1-2 business days to process and prepare the order to be shipped out, after that, the shipping usually takes 3-5 business days. However, in some more rural areas, it may take courier companies a little longer to deliver.
You should receive a tracking link to your email address once the order has been shipped out. If you did not receive it, please contact our support at [email protected]. Don't forget to include your order ID!
At this point, we do not have the necessary logistics set up to ship to EU directly from our website. If you are located in Europe, please visit our Amazon storefront here: https://amazon.de/nocry.
Please visit our Amazon storefront for orders in the United Kingdom area here: https://amazon.co.uk/nocry.
At this point, we do not have the necessary logistics set up to ship to Canada from our website directly. However, you can easily order from our official Amazon CA storefront here: https://www.amazon.ca/nocry.
It takes 1-2 business days to process and ship out your order, after that, the shipping usually takes 3-5 business days. However, in some more remote areas, it may take courier companies a little longer to deliver. Please reach out to our support via
Please first check whether your shipping details were entered correctly into your order. If all is well, please check whether any of your neighbors/household/office/warehouse members accepted the parcel for you. If no success, please drop us a messag
Unfortunately, currently we do not ship to PO boxes due to address verification issues. However, you can get your order to be delivered to PO box when ordering directly from our official Amazon storefront here: https://www.amazon.com/nocry